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Red
Group Solutions acquires new Farnborough office |
August 2011, RGS
acquire new offices in Farnborough.
Situated in a quiet part of the town
is the historic Ferneberga House,
which used to be Farnborough's town
hall. The newly re-furbished office
has become a comfortable place in
a very short time making the employees
of RGS
very happy indeed. You can
click here for directions.
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Red Group
Solutions further expands
contract |
In early 2010, RGS's
exceptional performance has given
this Client the confidence to hand
over full control of hardware infrastructure
and Client facing roles.
Included in the services:
- Advice and assistance for customers
with less IT experience
- Visibility on the progress of
projects
- Trouble shooting for IT issues
- Solutions to emergency situations
RGS's relationship
with the Client continues to build
due to the proven track record, and
contracted flexibility .
By RGS
supplying only high quality experienced
staff, more tasks are completed with
fewer resources. The Client has thus
been able to increase the performance
and service levels being provided
to its customers, yet still ensure
projects remain on time and on budget.
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Red
Group Solutions expands contract |
In late 2009, RGS
assumes full control of 1st and 2nd
line support. Surpassing expectations
by:
- Increasing services to include
IT infrastructure services, database
monitoring and system alert automation.
- Reducing the Client's outstanding
support and development project
list by 42%.
- Achieving 6 consecutive months
where the total number of support
issues reduced.
- Seamlessly assumed responsibility
for the Client live site support
operations with no detrimental
impact to the Client.
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Red
Group Solutions wins development contract for leading
finance software company |
Mid-2009, RGS
is contracted by a market leading international software
company in the financial sector to provide IT consultancy
and management services.
Within the first few weeks of this contract RGS helps increase
customer satisfaction dramatically for the Client company
by:
- Delivering more IT solutions and developments in 1 month
when compared with any single month for the previous 2
years.
- Reviewing and implementing improvements resulting in
a 22 fold increase in performance.
- Overhauling IT & Development processes resulting
in the increased performance of existing development and
support staff within the Client and its customers.
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Red
Group Solutions provides consultancy
to UK's leading online travel
& leisure retailer |
Late 2009, RGS
delivers documentation for an upgrade
path and time-line which would enable
lastminute.com
to upgrade the entire software platform
for their Car Hire product. This covers
a sizeable infrastructure used for
selling car rental on lastminute.com
(worldwide), Holiday Autos (worldwide)
and Travelocity (Europe).
Mid 2009,
RGS assists
lastminute.com
to improve the performance of one
of their key products. The 48 point
action plan, successfully facilitated
an increase in traffic from their
‘business to business’
partners and improved the speed of
the internal MIS reporting platform.
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Red
Group Solutions create innovative
website for car hire |
Late 2009, a new fresh-look,
uncluttered car hire website SimplyHireACar.co.uk
is launched.
RGS were
contracted to, and have delivered
an innovative car hire website.
The clean uncluttered look and feel
with accurate functionality provides
a breath of fresh air to the car hire
website world.
RGS provide
on-going development, maintenance
and support for the database and associated
products.
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Red
Group Solutions deliver interior
furnishing website to the
21st century |
2009, RGS contracted
to completely redesign the website
of a long established interior furnishing
company.
RGS in partnership with PAW Design
have created this website to the project
budget, time frame, and with the exceptionally
high standard expected by Cordery
Build.
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